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Voxeo empowers safe and convenient mobile phone use by Integrating location-based intelligence with voice self-service applications
27 March 2012 –Voxeo, the leading provider of Unlocked Communications(TM), has taken the mobile customer experience one step farther tby incorporating location-based services (LBS) into its interactive voice response (IVR) platform for voice, text and mobile web interactions. Voxeo LBS identifies a caller’s exact location, making it easier, safer and more convenient than ever for mobile customers to access location-based information and services, such as finding a retailer’s nearest store, obtaining traffic information or requesting roadside assistance without entering a location or downloading an app.
Voxeo’s cloud-based solution works with all major wireless carriers nationwide, which makes the service available to 350 million mobile devices (90 percent of U.S. consumers). In addition to store locators and other applications that typically require location information, companies can use LBS to deliver location-based marketing offers and location-based advertising, track mobile workforces and identify fraud.
www.voxeo.com/location-intelligence
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